Customer Service Advisor- Belfast

Role: Customer Service Advisor
Location: Belfast
Type: Permanent
Hours: 40hrs/ week- hours worked between the hours of 07:00 and 23:00, Mon-Sun
Start Date: June, 2026

• Hybrid working is available on successful completion of the initial training period
• Shifts are scheduled across the operational window, which may include evenings and weekends.

About:

We are recruiting Customer Service Advisors on behalf of a major UK organisation. This is a fantastic opportunity to join a supportive team, receive full training, and develop your career in customer service.

You will be responsible for delivering outstanding customer support, handling enquiries professionally and efficiently, and providing a positive experience for every customer.

Key Responsibilities:

• Manage inbound customer calls and queries

• Provide clear, accurate, and helpful support

• Record information accurately in line with organisational procedures

• Work collaboratively as part of a team

• Maintain professionalism and a positive customer-focused approach

Pre-Employment Screening:

Please note that successful applicants will be required to complete:

• Right to work verification, Identity verification, Criminal record check (Basic Disclosure), Credit check, Sanctions and Fraud Check, Employment references, Past 5 years Physical Address History, Past 2 Years Employment History

Please contact Ellen at Staffline Recruitment for further details

Applicants must be based in Northern Ireland and have full rights to work unrestricted in the United Kingodm

Skills:
Customer Service IT Literate Call Handling Compliance Customer Support

Benefits:
Work From Home

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