Who Are We
Qube is the world’s first members’ club for music and content creators, combining a vibrant creative community with state-of-the-art studios, workspaces, and social spaces. More than just a studio, Qube offers an entire creator industry behind one membership, working with individual creators, record labels, and brands across multiple London locations.
Job Overview
The Event Manager will play a critical role in overseeing all aspects of event planning and execution, from initial client contact through to post-event evaluation. This position involves working closely with private clients and the marketing team, managing budgets, and ensuring seamless event operations.
Key Responsibilities
Event Sales & Coordination Responsibilities
- Respond promptly and professionally to all inbound event enquiries across all channels, including email, phone, our Events inbox, and third-party listings platforms such as Tagvenue and Peerspace.
- Own the end-to-end event booking process from initial enquiry through to confirmed booking ensuring an excellent client experience throughout.
- Act as the main point of contact for prospective clients booking venue visits or viewings across our locations.
- Prepare accurate invoices and deposit requests in a timely manner, and ensure payments are received ahead of the event date where appropriate.
- Maintain weekly and monthly reporting across event bookings, wet sales, and conversion rates, updating the sales tracker consistently.
- Proactively follow up with past clients to encourage repeat bookings and build long-term relationships.
- Build and manage relationships with event concierges, agencies to help generate new business leads.
Event Coordination and Management:
- Coordinate all aspects of event planning and execution with private clients, member events and writing camps.
- Serve as the main point of contact for clients, ensuring their vision and expectations are met.
- Develop detailed event plans, timelines, and checklists to ensure seamless execution.
- Act as Event Duty Manager when required for events
- Develop and manage event budgets, ensuring all expenses are tracked and within budgetary constraints.
- Be responsible for the Profit and Loss (P&L) of each event, optimizing revenue and controlling costs.
- Work closely with onsite teams (e.g., bar, stock) to ensure all logistical aspects are prepared for the event.
- Conduct site visits and inspections to ensure venues are ready for events.
- Schedule and staff all events, ensuring adequate coverage and exceptional service.
- Hire, train and manage roster of part time event staff
- Provide leadership and support to event staff, fostering a positive and productive work environment.
- Oversee the execution of events, ensuring all aspects run smoothly and efficiently.
- Address any issues that arise during events, making real-time decisions to maintain client satisfaction
- Conduct post-event evaluations to gather feedback and assess event success.
- Implement improvements and adjustments for future events based on client and staff feedback.
Salary Range = £30-35k
To apply please send CV and cover letter to careers@theqube.com
(Applications via LinkedIn will not be considered)