Clinic Manager – Boutique Luxury Aesthetics Clinic | West London
£50,000–£60,000 OTE
A fantastic opportunity has arisen to join a high-end, doctor-led aesthetic clinic in West London as Clinic Manager — leading all aspects of performance across sales processes, operations, team management, service delivery, financial oversight, and compliance.
This is a well-established yet growing business offering advanced aesthetic treatments in a luxury environment. The role requires a commercially sharp, people-focused leader who can maintain five-star standards while driving business growth.
Key Responsibilities
- Take full ownership of clinic performance across sales, operations, service delivery, people, and compliance
- Lead, motivate, and develop the Front of House and clinical teams to meet and exceed KPIs- converting enquiries to bookings
- Lead team of therapists to meet consultation conversions and sales targets
- Work closely with the Operations Manager to ensure seamless daily operations
- Oversee clinic workflows, stock management, and treatment journey optimisation
- Monitor performance, analyse key financials, and create actionable business plans
- Ensure full CQC compliance and uphold clinical governance standards
- Support the delivery of exceptional patient experiences across the full client journey
Candidate Profile
- Minimum 5 years' experience in clinic management within an aesthetics, ideally for a high- profile doctor led clinic
- Proven success in achieving sales and operational KPIs
- Strong people manager — able to lead, motivate, and performance manage a team
- Commercially astute with excellent reporting and business insight skills
- Hands-on, organised, and proactive — comfortable working autonomously
- Experience with CQC compliance and clinical governance essential
- Excellent IT skills (Excel, MS Office, Outlook); knowledge of clinic booking/CRM systems preferred
What’s on Offer
- Salary £50,000–£60,000 per annum OTE
- Generous staff discounts on treatments and products
- Ongoing training and professional development
- Work in a beautiful, high-end setting alongside expert medical professionals
- Be part of a growing business with long-term potential
Please note:
Offers of employment are subject to Enhanced DBS clearance, employment reference checks, and proof of right to work in the UK.
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