Application Support Specialist

Application Support Analyst – Insurance Systems (London Market)

London (Hybrid) | Permanent | Competitive Salary + Benefits

Are you ready to make a real impact in the London Insurance Market? Join a business that’s shaping the future of underwriting and claims systems across international markets — where your expertise won’t just support operations, it will drive innovation.

We’re looking for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You’ll work closely with internal teams and external vendors to maintain and improve systems like Subscribe, Exact Advantage, and other market-leading applications.

This is a hands-on role where you’ll troubleshoot issues, coordinate releases, and contribute to system rollouts, documentation, and user training — all within a collaborative, forward-thinking environment.

What makes this opportunity stand out?

• Tech & Tools: Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc
• Industry Impact: Support systems critical to London Market operations, including policy administration and aggregation platforms.
• Growth & Ownership: Be part of a team that values proactive thinking, ownership, and continuous improvement.
• Culture: Join a business that prioritises people, purpose, and progress — not just policies.

If you have:

✅ Experience supporting insurance applications (Subscribe, Exact Advantage, etc.)

✅ Strong SQL/database skills and familiarity with ITIL processes

✅ A background in the London Market or Lloyd’s insurance systems

✅ A customer-focused mindset and a proactive approach to problem-solving

…then we’d love to hear from you. Apply now for immediate consideration (Please also note this role requires x3 days in the office per week)