Business Travel Manager - Required for this independent travel management company to oversee the corporate travel team. This is a Monday to Friday role and will be fully office-based in Hampshire with a competitive salary dependent on experience.
Business Travel Manager responsibilities:
- Be responsible for the daily running of the Corporate Travel office whilst leading a team of consultants
- Monitor service delivery, turnaround times and SLA performance
- Handle and resolve operational issues and client concerns
- Oversee onboarding and implementation of new corporate clients
- Work closely with Sales, Account Management and IT
- Drive improvements in efficiency, processes and team performance
Business Travel Manager skills required:
- Strong Corporate Travel background
- Team management or supervisory experience
- Confident handling escalations
- Fast paced, high service mindset
- Solid operational understanding of systems & workflows
- Experience of onboarding clients an advantage
Additional information:
- Great salary and benefits
- Incentives and social events
- Monday- Friday 9am-5.30pm