Job Description – Senior Business Analyst
Role Overview
- We are looking for a highly experienced Senior Business Analyst (BA) who bridges the gap between business and technology.
- The role involves translating business needs into actionable requirements and supporting data-driven and digital transformation initiatives.
Business & Domain Knowledge
- Understand and document AS-IS and TO-BE processes.
- Develop domain knowledge across industries such as Banking, Healthcare, Retail, Telecom, IT.
- Perform cost-benefit analysis and ROI evaluation.
- Apply strategic thinking and problem framing.
Requirements Management
- Conduct requirements elicitation using interviews, workshops, surveys.
- Analyze and prioritize requirements.
- Prepare BRD, FRD, User Stories, RTM.
- Perform change and impact analysis.
Stakeholder Management
- Identify and map stakeholders.
- Facilitate workshops and discussions.
- Resolve conflicts and manage negotiations.
- Translate business requirements into technical deliverables.
- Communicate with executive leadership.
Data & Analytical Skills
- Perform data analysis and interpretation.
- Use SQL for querying and validation.
- Use Excel, Power BI, Tableau for reporting.
- Define KPIs and perform trend analysis.
Process Modelling & Improvement
- Create process maps and diagrams.
- Use BPMN/UML tools.
- Conduct gap analysis.
- Apply Lean/Six Sigma principles.
Agile & SDLC
- Work in Agile, Scrum, Kanban and Waterfall models.
- Participate in sprint planning and backlog grooming.
- Write and refine user stories.
- Collaborate with Product Owners and Scrum Masters.
Technical Skills
- Use tools like JIRA, Confluence, Azure DevOps.
- Prepare documentation using MS Office tools.
- Use prototyping tools like Figma, Lucidchart.
- Understand APIs, databases, and architecture basics.
Testing & Validation
- Support UAT planning and execution.
- Review test cases and scenarios.
- Participate in defect triage.
- Validate delivered solutions against requirements.
Preferred Qualifications
- Knowledge of Google Cloud Platform (GCP).
- Exposure to Teradata environments.
- Analyze SAP Business Objects Reports