Role Overview:
This role will support the Operations Team, responsible for H&S globally, covering both IWGs Employees, and our Managed Products to ensure there a robust H&S System in place to reduce the potential for injury and ill health and ensure the health, safety, and wellbeing of our clients.
Key Responsibilities:
IWG requires competent support in discharging its Health and Safety (H&S) legal obligations in all countries in which it has employees and business operations based and in which it provides services to its clients.
General
- Central point of contact and coordination for Health, Safety & Compliance globally, working closely with IWG’s regional H&S consultant
- Undertake research as required and develop pragmatic solutions to meet H&S requirements of the countries in which IWG operate.
- Undertake research as required and develop pragmatic solutions to meet H&S requirements of the countries in which IWG operate.
- Build strong relationships with the global Managed Teams to ensure the highest standards of our Health & Safety for IWGs clients, inducting new starters to the business in our H&S Arrangements.
- UK Health, Safety & Compliance lead,
- Monitor internal stakeholders’ operations against the processes and standards set by the H&S Management System and escalate instances of non-conformance,
- Administration of meetings and events, including bookings, invites, collation of agenda and slide pack, minutes, communication, and invoicing.
- Manage H&S Inbox, coordinate the inwards and outwards flow of
- Responsible for publishing and updating risk logs, compliance trackers, training trackers
Reporting & Analysis
- Production and analysis of Health, Safety & Compliance data and statistics, escalation of trends
- Support Monthly/Quarterly H&S Performance Reviews with Managed Teams and Regional H&S Consultant Leads.
- Development and ongoing management and improvement of data reporting tools, for both H&S KPIs, Managed Business units and the Supply Chain.
- Track and monitor key compliance activity, reporting, and Statutory
- Work with other business units such as Managed, BI and SRM teams to share and manage reporting of data and improve utilisation of tools.
H&S Management System & Tools
- Management and administration of IT System, such as Safety Culture & Incident Reporting system, provision of training and information to users, keep system up to date with latest improvements and seek system development.
- Monitor changes in legislation and update legal registers accordingly.
- Oversee incident reporting and investigation, including investigation reporting and closing out of follow up corrective actions.
- Management and coordination of the IWG H&S Training Matrix, course organisation, and
- Coordinate engagement and communication activity for internal and external stakeholders, including safety bulletins, process changes and updates to the H&S SharePoint site.
- Ensure accurate system of recording, documenting, and updating H&S standards, working within the framework of the 9001-quality management system.
Incident Management, Triage Investigation
- In line with the requirements of IWGs Reporting & Investigating Incidents Procedure
- Provide support to IWG Group colleagues and supply chain to ensure the implementation of the
- Manage the tracking of all events via the reporting system and ensure these are triaged to provide an appropriate level of investigation by the responsible person.
- Review the quality and adequacy of investigations completed by IWG Colleagues or its appointed supply chain/ landlord. Make recommendations as needed to ensure the completeness of investigation.
- Track the delivery of corrective/preventative actions identified by investigations to ensure close out of these.
- Engage IWGs leadership teams and supply chain in the learnings and improvements identified through
- Perform any other duties as may be required to support the reporting and investigation of incidents
Supplier Assurance & Inspection
- Undertake or coordinate the delivery of the following activities utilising IWGs H&S Consultant network:
- As required, undertake evaluations of H&S PQQ’s for prospective suppliers of the IWG Group, make recommendations on the suitability of the proposed suppliers.
- Provide support to the IWG Group through the completion of H&S due diligence requests from IWGs Clients or via supporting an H&S audit conducted by IWGs Clients.
- Translate and deliver the measurement, auditing, reporting and communication of non-compliance to defined internal processes and standards and legislative requirements to identify and promote best practice and areas of continuous improvement across the managed team.
Background and Experience
Risk Assessment
- Undertake or coordinate the delivery of the following activities utilising IWGs H&S Consultant network:
- Complete the initial and annual review of Site Based Risk Assessments for both IWG offices and
IWG Managed Offices
- Prepare task-based risk assessments and method statements for activity undertaken by IWG employees. Undertake an annual or bi-annual review as agreed.
- As required undertake reviews of third-party / supply chain risk assessments, e., as part of mobilisation or when new or complex processes are introduced.
- As required complete the initial and subsequent reviews of risk assessments for new and expectant
- As required complete risk assessments for young person’s employed by or who are undertaking work experience with the IWG Group
- As required develop Personal Emergency Evacuation Plans (PEEPs)
- Work with IWGs outsourced DSE provider to support triage and recommendations
Key Skills
- NEBOSH General, International or Construction Certificate (Essential)
- Facilities Management, Fit-Out, Corporate, Retail or Real Estate sector experience (Essential)
- NEBOSH Fire Certificate (Preferred)
- NEBOSH Diploma or studying towards (Preferred)
- IOSH Membership – Tech Level (Preferred)
- Understanding of project delivery within a fast-paced business environment with the ability to work well under pressure.
- Demonstrated capability for problem solving, decision making, sound judgement and
- Ability to analyse and interpret
- Able to communicate, engage and energise at a senior level across the
- Excellent oral and written communication skills as well as excellent presentations skills
- Strong IT aptitude shown through use of O365 products