Data & Analytics Systems & Operations Analyst
Focus: The acceleration of product and policy launch and the resultant expansion of system dependence in order to deliver scalability, requires a dynamic and process-driven owner to own and optimise the system behaviours necessary to enable customers to license for data. One new product alone can require 100+ license and fee codes, a new license workflow, billing readiness, and diligent UAT testng to support product launch.
The Data & Analytics Systems & Operations Analyst is the technical steward of the commercial framework. They ensure that the new products and policies developed by the business are accurately reflected in the systems that drive client enablement, licensing, reporting and invoicing. This is at the heart of turning a great product into a great customer experience and to generate revenue.
- Key Responsibilities:
- Process Optimisation: Identify and define how commercial requirements can be translated into smart, low-friction but high-impact, operational processes.
- Platform Calibration: Manage the configuration of the licensing and reporting platform, ensuring new product codes and fee changes are implemented without error.
- Reporting Maintenance: Monitor and calibrate the customer reporting interface to capture evolving consumption models (e.g., tracking API usage vs. terminal logins).
- Invoicing Integrity: Audit the data flow between licensing agreements and monthly invoicing to ensure revenue leakage is minimized.
- Business Insights Support: Optimise use of the platform to provide easy access to comprehensive insights on customers and data.
Qualifications:- Undergraduate degree in Finance, Business, Law, Marketing or a related field.
- 2+ years of experience in financial services (preferably financial data), ideally within a business analysis or support function.
- Advance data visualization skills
- Content Design & Documentation: Experience with tools like PowerPoint, Canva, or Adobe Acrobat is a major plus.
- Excellent written and verbal communication skills with a talent for simplifying complex concepts.
CME Group: Where Futures are MadeCME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more.
At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.
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