Community Partnership Lead (Water Efficiency)

Are you a networker with a passion for building relationships and making a tangible difference in communities? Do you want to play a leading role in protecting our most precious resource while working for a company that values your expertise and your work‑life balance?

If this sounds like you, read on to learn more about this opportunity!

At South East Water, we are looking for a Community Partnership Lead to be the community face of our water efficiency team. This is an exciting opportunity to join us at a critical time, where your work will directly contribute to our long‑term business plans and regulatory targets. This role puts you at the heart of our regional community engagement efforts. You’ll spend your days forging strong relationships with diverse stakeholders, developing impactful community initiatives, and managing projects from inception to completion, making a difference every day.

If you’re a proactive individual with a strong delivery focus and a knack for effective communication, you’ll excel in this varied and rewarding role.

We’re looking for someone with excellent written and verbal communication skills who can confidently network and collaborate both internally and externally. You’ll need to be organised, able to manage multiple projects, and meet deadlines with ease.

A full UK driving licence is essential, as you’ll be out and about, directly engaging with our communities. If you’re also adaptive, flexible enough for occasional weekend work at community events, and possess that natural confidence, you’ll be a fantastic asset to our team. Join us and help shape a more resilient future, ensuring water‑saving practices become a way of life across our region for our communities.

Main responsibilities

• To develop relationships within the SEW region with our stakeholders to:
• Deliver community engagement activity and partnerships that support our Water Efficiency initiatives
• To focus on supporting customers and communities in accessing SEW services particularly in relation to water efficiency.
• To develop and grow our relationships with community stakeholders in order to meet business objectives specifically, water efficiency reductions.
• Design, manage, and deliver key projects designed to deliver business outcomes
• Working across business teams to support delivery of key communications and messaging both direct to customer and to the wider business.
• Supporting integration of campaigns into customer systems.
• Manage the whole life cycle of community initiatives
• To identify opportunities for collaboration with both new and existing partners
• Provide support through stakeholder engagement with community stakeholders.
• Monitoring and assessment of key metrics relating to community projects.
• Support wider activities within the department and across the business.
• Participating in external industry events and forums.

You’ll need:

Skills / Qualifications / Experience

• Preferably educated to A level standard or equivalent with greater relevant experience.
• Full UK driving licence.
• Ability to manage and meet deadlines.
• Strong and effective written and verbal communication skills.
• Strong delivery focus, able to support the delivery of multiple projects and activities.
• Flexibility to work some weekends and to support at community events.
• Experienced and effective networker with the ability to work with others, both internal and external in a collaborative way at an operational level.

We want to be the water company people want to be supplied by and want to work for.

We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.

Benefits package

• Excellent Stakeholder pension scheme, up to 10% employer contribution.
• 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
• Flexible annual leave policy to buy or sell holiday leave.
• Cycle to work scheme.
• Health cash plan.
• Life assurance.
• Wellbeing related benefits.

Compensation package

£29,064 – £33,216 depending on experience plus car allowance £6,492

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