Customer Service Co-ordinator

Honeycomb is delighted to be working in partnership with a market-leading organisation to recruit a Customer Service Co-ordinator for their Cookstown office on a 12-month fixed-term contract basis. This is an exciting opportunity to join a highly regarded and expanding business operating within a fast-paced and rewarding industry, offering excellent experience within a supportive and collaborative team environment.

The Customer Service Co-ordinator will play a key role in supporting both customers and internal departments, ensuring a high standard of service and efficient day-to-day operations. Responsibilities will include:

• Acting as a key point of contact for customers, managing orders, processing amendments, and responding to general enquiries in a professional and timely manner.

• Maintaining accurate customer records and documentation across internal systems, ensuring all data is updated and organised correctly.

• Liaising closely with internal departments, including sales and dispatch, to ensure smooth coordination of daily operations and customer requirements.

• Assisting customers with queries relating to orders, products, and services while delivering a consistently high level of customer support.

• Supporting administrative processes through accurate data entry, document management, and general office coordination duties.

• Working effectively within a busy environment while demonstrating strong attention to detail, organisation, and communication skills.

The successful candidate will ideally have previous experience within a customer service, administration, or coordination role and will be confident managing multiple tasks within a fast-moving environment. Strong interpersonal skills, a proactive approach, and good IT proficiency are essential.

The package on offer includes a salary of £26,000-£28,000 depending on experience, Monday to Friday working hours, and on-site parking.

To discuss this opportunity in complete confidence, please submit your updated CV via the link provided or contact Brad Roberts, Senior Recruitment Consultant at Honeycomb.

If you require any assistance during the recruitment process due to a disability, please contact us directly to discuss your requirements.

Skills:
Administrator sales support office administrator customer service

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