HSS Coordinator

Job Title: Health, Safety & Security (HSS) Coordinator – Haven

Location: Field-Based with National Travel (40% Remote / 60% Site-Based)

Salary: Competitive + Bonus & Benefits

About the Role:

Join Haven as a Health, Safety & Security (HSS) Coordinator and play a pivotal role in embedding a strong safety culture across all our sites. You’ll work closely with the HSS Director and the wider team to deliver a robust HSS programme, ensuring that our “We are Safe and Secure” and “Spot It, Sort It, Report It” values are consistently upheld. If you are passionate about safety and looking to further develop your career in this field, this role offers you the chance to make a tangible impact while enjoying a flexible, hybrid working environment.

What you’ll be doing:

• Drive the focus on safety culture across all Haven Parks.
• Leads the HSS programme for our Head Office location in Hemel Hempstead.
• Support Park teams in delivering HSS initiatives through training and guidance.
• Assist in the development and rollout of safety training programmes, including e-learning.
• Coordinate routine meetings with Park Safety Leads to foster cross-site learning.
• Collaborate with key stakeholders to ensure HSS risks are properly assessed and controlled.
• Ensure accurate incident reporting and investigation to reduce accidents and improve safety performance.
• Oversee the Safety Alert process to ensure required improvements are in place across all locations.
• Manage the administration of HSS IT systems, ensuring they are used effectively by stakeholders.
• Provide support during Park audits and follow-up on incident investigations.
• Monitor and analyse HSS data to identify trends and areas for improvement.

What We’d Like You to Bring:

• Proven experience in Health, Safety, and Security roles, ideally within the leisure and hospitality sector.
• Knowledge of HSS standards and regulations, particularly in accommodation, food services, and pool safety.
• Experience with incident reporting, investigation, and safety management systems.
• Proven ability to deliver training and support safety improvement programmes.
• Excellent communication skills, with the ability to influence stakeholders across multiple levels.
• Ability to manage multiple projects and adapt quickly to new initiatives.
• A valid UK driving licence and willingness to travel nationally.
• IOSH Managing Safely / NEBOSH Certificate (or working towards)
• Membership of a recognised safety body (e.g., IOSH) desirable.

What’s In It For You?

- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’

- Annual bonus

- 20% discount on both Haven and Warner Hotels holiday for you, family and friends

- Comprehensive wellbeing support

- Exclusive discounts with corporate partners

- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees

- Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?

We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?

Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We operate a hybrid working model, meaning 60% of your working week will be spent on par, at the office, or at external events.

What can you expect during the recruitment process?

The interview process will be 2 stages and consist of structured interviews with technical / competency questions. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.