Traffic Office Administrator

Traffic Office Administrator
Job Reference: 338333
Location: Royal Mail, Belfast VOC, Newtownabbey, BT36 4HQ
Job type: Permanent
Hours: Hours: 37 hours per week, working 4 days on 4 days off including weekends on a 9-week rotation. Attendance times between 18.30 and 06.15 with scheduled overtime to meet deadlines. Details regarding shift pattern, attendance times and scheduled overtime to be discussed at interview.

There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey.

The Traffic Office Administrator is a vital role at Belfast VOC as it plays a part in supporting a safe, efficient and cost-effective fleet. Standards and methodology must be followed.

In order for Royal Mail to run an efficient operation, the Administrator would be expected to carry out the following tasks:

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  Ensure that the Distribution Management System is kept up to date and data correctly input daily, all drivers are de-briefed at the end of their duty.


• Download data from vehicles.


• Ensure that Isotrak, Business Asset Tracker and Vision FTA, the system we use to record our HGV drivers hours is kept up to date and data correctly input daily in order to ensure that we comply with European Legislation.


• Issue vehicle keys and logbooks in line with Royal Mail standards.


• Ensure digital tacho cards are downloaded in line with Royal Mail policy.


• Daily debrief to be carried out with all drivers, any unresolved issues to be passed onto shift manager.


• Ensure planned maintenance is carried out for vehicles and that the maintenance board and vehicle files are kept up to date.

In addition, the role will be required to cover additional admin duties as and when required.

A bit about you

• Organised, independent and self-motivated.


• Happy in a fast-paced changing environment.


• Have a strong sense of community and want to take pride in what you do.


• Computer literate with good numeracy and literacy skills.


• Looking for a role with targets to hit and challenges to overcome.

What we do for you

To deliver on our ambition we want the best and thats why were delighted to offer competitive pay and benefits for a permanent role within our sector. For bringing your best and serving our customers with pride, you can expect to receive:

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  A guaranteed hourly rate of £13.06p/h (paid monthly and adjusted to your working hours).


• Paid overtime, with an enhanced rate of x1.25 for more than 37 hours a week.


• 22.5 days holiday, rising with length of service (adjusted to your working hours if part time).


• Contributory pension scheme.


• Lots of opportunity to develop a career.


• Full uniform provided if youre on a contract of longer than three months.


• Excellent parental leave policy.


• Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership.

Time to apply

Ready to become an Traffic Office Administrator? Hit the apply button now. If your application is successful, well invite you to an interview. We plan to hold them as soon as possible, so make sure youre available before applying.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here:

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