Engineering Supervisor

Job Description We are looking for an experienced practitioner from a technical services background who can plan, assign and direct work while addressing operational issues and incidents as they arise. The Engineering Supervisor will work closely with Operational Managers to ensure efficient use of resources, compliance with procedures and the consistent delivery of high-quality maintenance outcomes. Key Responsibilities Supervise operations and maintenance activities within a critical environment Review and evaluate team performance, ensuring quality standards are met Take corrective action to resolve operational and maintenance issues Plan, assign and direct reactive work orders and preventative maintenance tasks Ensure PMs and work orders are completed as scheduled each month Maintain and control Operations & Maintenance documentation, ensuring it is up to date and accessible Review, edit and maintain SOPS, MOPS and EOPS relevant to site operations Manage on-site storage, inventory, spare parts, tools and service equipment in an orderly manner Professional and Personal Competencies/Qualifications Practitioner-level experience in Technical Services within a building services environment Preferably experienced in integrated facilities management within critical environments Vocational education in Electrical or Mechanical Engineering, or equivalent Aptitude to become appointed Authorised Person (AP) in one or multiple disciplines Strong knowledge of Work Order Control procedures and CMMS systems Experience managing subcontractors, vendors and service contracts Experience managing KPIs, capacity planning and operational reporting Journeyman-level experience with electrical and mechanical equipment systems Competent using hand tools, test equipment and maintenance shop practices Proficient in MS Office applications including Outlook, Word, Excel and Power BI The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.