Location: Lancaster + Hybrid Work from Home
Salary: Up to £70,000
About the Role
We’re looking for a Senior Applications Engineer to help our client to scale the deployment of technology solutions into real-world client environments — guiding customers from initial engagement through live trials and into full production.
The successful Applications Engineer will be the first hire within the new function; this role offers significant ownership and the opportunity to shape how implementation and delivery operate as the business grows.
The technology spans mobile, cloud, manufacturing and machine vision, so you’ll thrive working at the intersection of physical and digital systems. You’ll be comfortable solving complex, undefined problems and creating scalable processes where no playbook yet exists.
What You’ll Be Doing
- Acting as the senior technical lead during customer engagements and sales opportunities
- Defining realistic timelines, dependencies, and technical risks
- Leading customer trials end-to-end, including hands‑on support during live production testing
- Managing technical onboarding and accelerating time-to-production while maintaining quality
- Integrating technology into customer systems and operational workflows
- Troubleshooting across hardware, software, manufacturing, and integration environments
- Building scalable implementation processes, tools, and playbooks to support multiple parallel deployments
- Training customer teams to become operationally and technically production‑ready
- Feeding implementation insights back into engineering and product teams to improve delivery and scalability
Key Experience & Skills
- Experience delivering and implementing integrated hardware and software solutions
- Strong background in applications engineering, field engineering, implementation engineering, or similar customer‑facing technical roles
- Proven troubleshooting capability during live trials, commissioning, pilots, or production ramp‑ups
- Solid software understanding, including mobile SDKs and cloud APIs, with the ability to bridge software workflows and physical systems
- Experience in startup or scale‑up environments, with the ability to operate effectively in ambiguity and improve delivery processes as the business grows
- Strong communication skills across engineering, operations, and IT stakeholders
- Comfortable leveraging automation and AI tools to improve execution, efficiency, and scalability
Nice to Have
- Experience with machine vision systems, production or print lines, and quality control systems
- Experience within security printing, anti‑counterfeit, authentication, or brand protection industries
Location & Travel
This role is based in Lancaster, with an expectation of at least 3 days per week in the office.
Regular UK and international travel to customer sites is required. Much of the work is hands‑on, supporting line production environments under real operational conditions.
- 30 days annual leave plus public holidays
- Relocation support for candidates moving to Lancaster
- Cycle to Work scheme
- Performance bonus
- Participation in the company share scheme
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