Senior Business Manager

Hays Recruitment - London – Financial Markets, Operations & Compliance We have an exciting opportunity for an experienced recruitment leader to work with and develop a team of 3 experience recruiters alongside running an FS Operations or Compliance desk in Cheapside. If you're ready for a bigger remit, broader influence, and the chance to revitalise a team with strong historic performance, this could be the next step in your Hays career. This is a Manager level role leading a fantastic team and taking ownership of a high value, specialist desk focused on both interim and permanent recruitment across the Financial Services sector. You'll be stepping into a warm, reputable area of the business with loyal clients, consistent role flow and clear headroom for growth. Leading & Developing Your Team• Build a high-performance culture grounded in accountability, coaching and collaboration• Lead consultants through structured development plans and performance frameworks• Role model strong pipeline management, client partnership and fee consistency Commercial Strategy & Ownership• Drive a commercial plan that accelerates revenue and marke t penetration• Re engage established relationships and expand the portfolio across key sectors• Drive client relationships and customer excellence (NPS)• Maintain strong awareness of market trends, competitive activity and client demand Senior-Level Recruitment Delivery• Run a 360 desk at leadership level to anchor high-quality revenue• Act as a trusted advisor to clients with complex, specialist hiring needs• Guarantee excellence across compliance, process and customer experience Strategic Collaboration• Partner closely with senior leadership to shape divisional priorities• Influence best practice, operational excellence and market strategy across the Financial Markets business• Contribute to long-term planning and future workforce needs within your specialism You’ll thrive in this role if you:• Are currently a Business Manager, Manager, Managing Consultant or operating at an equivalent leadership level• Have an impressive track record in revenue growth and team leadership• Bring strong commercial acumen and confidence operating in high-demand markets• Have the resilience, ambition and leadership presence to drive performance and culture As part of your internal progression, you’ll benefit from:• Uncapped commission, paid every 4 weeks• Ownership of a warm, specialist desk with strong foundations and high fee potential• Access to industry-leading leadership development programmes• Hybrid working and flexible hours• International incentive trips and performance-based rewards• A collaborative, inclusive culture that supports ambition and celebrates success• Career mobility across the UK and globally At Hays, the future is what you make it and this is your opportunity to shape one of the most commercially exciting parts of our Financial Markets business. As a Disability Confident employer, we welcome applications from all backgrounds. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career with us.