Customer Education Architect for Lighthouse (Charity SaaS)

Company: Beacon

Location: London

A nonprofit-focused technology company in Greater London is seeking a passionate Customer Education Manager to enhance the educational journey for charities using their CRM. The successful candidate will design engaging courses for the online academy...

Posted: 57 days ago

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Senior Product Manager – Digital Government Services

Company: HM Revenue & Customs

Location:

A governmental organization in the United Kingdom is seeking a Senior Product Manager to lead product teams in designing and delivering digital products that align with business objectives. This full-time role involves managing product scope and enga...

Posted: 34 days ago

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Customer Experience Program Manager, Loyalty & Support, TikTok Shop

Company: TikTok

Location: London

Responsibilities About the team: This role sits in our Governance & Experience team. In this role, you’ll use data and customer feedback to scope opportunities to improve the buyer's end-to-end experience, particularly in buyer suppo...

Posted: 34 days ago

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Strategic CSM for AI-Powered Social Impact

Company: Beam

Location: London

A pioneering tech company is looking for an Account Manager to oversee the deployment and growth of its AI-powered tools in social services. This role involves managing client relationships, ensuring users understand product benefits, and demonstrati...

Posted: 34 days ago

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Customer Success Manager - Retail Media (Amazon, Criteo, Citrus)

Company: Sphere Digital Recruitment Group

Location: London

Customer Success Manager - Retail Media (Amazon, Criteo, Citrus)We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team....

Posted: 34 days ago

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IT Support Engineer – Windows & Apple, Customer-Focused

Company: Es Field Delivery Uk Ltd

Location: London

A prominent IT services company is seeking an enthusiastic IT Support Engineer to provide customer-focused support at a Central London site. Key responsibilities include managing workloads to meet SLAs, providing second-level support across various e...

Posted: 34 days ago

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Remote Customer Success Engineer: SaaS Onboarding & Support

Company: Alchemy

Location: Reading

A leading tech start-up in Reading seeks a Customer Success Engineer to provide high-quality assistance to their customer base. The role emphasizes customer support and success, ensuring queries are properly handled. Candidates should have over 2 yea...

Posted: 34 days ago

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Strategic Technical CSM - SaaS, VDI & VMware

Company: Xpandium Coberon Ltd

Location: London

A high-growth global SaaS company is seeking a Technical Success Manager to support customers effectively in implementing their solutions. The ideal candidate will have strong expertise in IT operations, specifically with VMware and Citrix technologi...

Posted: 28 days ago

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Bilingual German CSM - SaaS Onboarding & Adoption

Company: Monotype

Location: London

A leading software and design firm in Greater London is looking for a Customer Success Manager who is fluent in both English and German. This role involves onboarding enterprise customers, managing their accounts, and ensuring they gain maximum value...

Posted: 28 days ago

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EMEA Enterprise CSM – SaaS Digital Workplace

Company: Unily

Location: London

A leading tech company in Greater London is seeking a Customer Success Manager with over 5 years of experience. This role involves acting as the primary point of contact for diverse clients, managing customer satisfaction and retention, and driving t...

Posted: 28 days ago

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Remote-First Customer Care Manager: Lead Elite Support

Company: Incognito Software Systems Inc

Location: Scotland

A leading software company is seeking a Customer Care Manager to lead their support operations. This hybrid role based in Aberdeen involves managing a customer support team, ensuring application support, and implementing IT Service Management best pr...

Posted: 28 days ago

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Europe Customer Success & Adoption Lead

Company: S&P Global

Location: London

A leading financial services company based in London is seeking a Customer Success Manager to enhance the client experience, drive product adoption, and manage key accounts. This role involves proactive engagement, relationship building, and training...

Posted: 26 days ago

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Proactive Customer Care & Aftercare Specialist

Company: Antal International Network

Location:

A customer service company in England is seeking a Customer Service Specialist to support customers after delivery. The ideal candidate will have experience in customer service, strong communication skills, and a solution-oriented mindset. Responsibi...

Posted: 18 days ago

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Strategic CSM - SaaS Spend & Growth in New Markets

Company: Soldo

Location: London

Soldo, headquartered in London, is looking for a Customer Success Manager to join their New Markets team. This role involves managing mid-market and enterprise customers to ensure they derive maximum value from Soldo's proactive spend management solu...

Posted: 17 days ago

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Empathetic Customer Advisor & Care Home Liaison

Company: Colten Care

Location: New Milton

A caring home provider in New Milton is seeking a compassionate Customer Support Advisor. You will nurture leads into sales, ensuring high occupancy, while also providing a warm welcome and support for families. Essential skills include empathy, stro...

Posted: 13 days ago

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Tenant Relations Specialist — Elevate the Customer Experience

Company: Red Kite Community Housing

Location: High Wycombe

Red Kite Community Housing in High Wycombe is seeking an enthusiastic Relationship Advisor to join their team. In this role, you will manage tenant repair requests, handle rent payments, and report antisocial behaviour. Ideal candidates should be pol...

Posted: 11 days ago

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Global VP, Customer Success & AI-Driven Support

Company: JumpCloud

Location: Manchester

JumpCloud is searching for a VP of Global Customer Success & Support who will lead a global team of over 100 associates. This role requires a data-obsessed leader capable of transforming customer interactions into a streamlined, AI-first operational...

Posted: 9 days ago

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Strategic CSM, SaaS Finance – Hybrid UK

Company: OneStream Software

Location: Manchester

OneStream Software is seeking a Customer Success Manager to ensure customers achieve their goals. In this hybrid role, you will oversee customer journeys from onboarding to retention. This position requires strong interpersonal skills and a customer-...

Posted: 8 days ago

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Senior Connect Customer Success Strategist

Company: Amazon Web Services (AWS)

Location: London

Amazon Web Services (AWS) is seeking a skilled Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect in the Greater London area. In this role, you will serve as a strategic advisor for customers, helping them optimize the...

Posted: 8 days ago

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Part-Time Customer Adviser: Friendly Finance Support

Company: Newcastle Financial Advisers Limited

Location: Guisborough

Newcastle Financial Advisers Limited is seeking a Part Time Customer Adviser in Guisborough. This role involves engaging with customers daily, understanding their financial needs, and assisting with transactions. A 21-hour weekly contract is offered,...

Posted: 8 days ago

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